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Divisions, Cost Centres, Group and Sites are very similar and can be used interchangeably to better reflect the internal structure of your company. |
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<a id="Adding a group"></a> |
Adding a group
To add a division to the Directory, select the Division object from the Organisation unit list and enter a name that reflects its function, e.g. UK, Australia etc., then click on the button, as shown below:
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<a id="Configuring a group"></a> |
Configuring a group
To configure a division, locate the object in the Directory, click on it and select Properties, as shown below:
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A new window will open, where you can configure the general properties of the group, such as name, email address, ID etc, as shown below:
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Additional options are available, allowing you to exclude users within this group from call statistics or, from being logged or recorded.
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| Do not log | Calls for this group will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available. |
| Exclude users in this group from call statistics | Collection of statistics will not be performed for this group. |
| Do not record calls | Calls for this group will not be recorded, if integrated call recording is in use. |
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<h2>What is a Group?</h2> <p>If your organisation contains a number of different groups that work completely independently, you may choose to set them up as such. Within each Group you can then place the associated sites, departments, cost centres and extensions.</p> |
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