Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The Skype for  Business phone system writes its CDR data to a MSSQL database called LcsCDR on the Monitoring Server. In order for TIM Plus Enterprise to connect to the database and collect the call logging data, a Windows or SQL authenticated login will have to be created to allow access. Contact your system maintainer if you are not familiar with this procedure.

The following information is required for TIM Plus Enterprise to connect to the LcsCDR database:

  • IP address or hostname of the Monitoring Server where the LcsCDR database resides.
  • Username and Password of the LcsCDR database.

 

HTML
<a id="Set up a DSN connection"></a>

Setting up a DSN connection

To enable TIM Plus Enterprise to work with your Skype for Business phone system, you first need to set up a DSN connection by following the steps below:

  1. Open Windows Control Panel and select the
    Buttonmacro
    LabelAdministrative Tools
     icon
  2. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window

    Info

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  3. Click on the System DSN tab.
  4. Click on the Add button.
  5. Select SQL Native Client from the driver list and click Finish.
  6. In the Name field, enter lync.
  7. In the Description field, enter TIM Plus Enterprise link to LcsCDR.
  8. In the Server field, enter the IP address or hostname of your Monitoring Server.
  9. In the Username field, enter the username for your LcsCDR database.
  10. In the Password field, enter the password for your LcsCDR database.
  11. In the Database drop-down list, select  LcsCDR.
  12. Click on the Test button to confirm the information you entered is correct and that the connection is successful.
  13. Click on the OK button to close the window.

...