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Which method you use to connect TIM Enterprise Plus to your 3CX is determined by how and where your 3CX is hosted:
HostingConnection methods
Self-hosted, either on premise or in your own data centre, with full root access by SSH

Connect using CXD (Recommended)

Active connection

Listening connection

Self-hosted but with no SSH access

Active connection

Listening connection

3CX hosted, including free tierListening connection

Tri-Line provides comprehensive call reporting, analytics, and logging for 3CX. Through our specialized CXD connector, we gather real-time events from your 3CX system, enabling us to deliver in-depth call data, live call status and queue monitoring, and performance metrics.

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Configuration details for all methods are shown below: