<p>To configure the User's properties, simply left-click on it and select <span class="button">Properties</span> from the pop-up menu, as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/user_properties_1.png" alt="User properties" />
<h2>General properties</h2>
<p>Simply enter the user's details as shown in the screen below. If you export all the user properties
and provide us with a list, we can write a script to import and save on
configuration time.</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/user_properties_2.png" alt="User properties" />
<h2>Features</h2>
<p>You can then choose the Features you would like applied to this User.
e.g. you may not want to record calls for this user or you may want to
provide e-mail notification of abandoned calls. After configuring your User's Features, click <span class="button">Save</span>.</p>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/user_properties_3.png" alt="User properties" />
<p>If you have re-allocated an extension number to another user, you may
mark the original user to <span class="reference">Do not log calls for this user</span> so that
calls are not logged. This means that calls originally logged remain
with that user, but from the point where the extension number was moved
to another user, calls are allocated there.</p><table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=128>Field</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Host</b></td>
<td class="confluenceTd">Type in the IP address of the system you are connecting to. For a listening connection, this is typically left blank although it can be configured to restrict incoming data from a
specific IP address.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Port</b></td>
<td class="confluenceTd">Enter to port number that the data will be received here.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Username</b></td>
<td class="confluenceTd">If a username is required, enter the username here.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Password</b></td>
<td class="confluenceTd">If a password is required, enter the password here.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Connection script</b></td>
<td class="confluenceTd">Where a connection script is required, you may select from the following options:-
<ul>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
</ul>
</td>
</tr>
<tr>
<td class="confluenceTd"><b>DSN name</b></td>
<td class="confluenceTd">Enter the <acronym title="database source name">DSN</acronym> name here.</td>
</tr>
<tr>
<td class="confluenceTd"><b>Frequency</b></td>
<td class="confluenceTd">Enter the connection frequency here i.e. how often it polls the DSN connection.</td>
</tr>
<tr>
<td class="confluenceTd"><b>DB Script</b></td>
<td class="confluenceTd">Enter the DB script here. If you are unaware of the DB script required for your particular PBX/Switch, e-mail us at <a href="maito:support@tri-line.com">support@tri-line.com</a> and we will provide.</td>
</tr>
</tbody>
</table> |