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To configure the User's properties, simply left-click on it and select from the pop-up menu, as shown below:
General properties
Simply enter the user's details as shown in the screen below. If you export all the user properties and provide us with a list, we can write a script to import and save on configuration time.
Features
You can then choose the Features you would like applied to this User. e.g. you may not want to record calls for this user or you may want to provide e-mail notification of abandoned calls. After configuring your User's Features, click .
If you have re-allocated an extension number to another user, you may mark the original user to Do not log calls for this user so that calls are not logged. This means that calls originally logged remain with that user, but from the point where the extension number was moved to another user, calls are allocated there.