<h2>Introduction</h2>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/unused_devices.png" alt="Unused devices" />
<p>Quickly identify any unused devices on any entity i.e. site, team group
etc. This is useful for finding channels no longer required or
extensions that can be reallocated elsewhere.</p>
<p>The report shows two sections; Users and Channels. The <span class="button">Users</span> tab displays a
list of all users that haven't been utilised over the given report
period. The <span class="button">Channels</span> tab displays a list of all channels that haven't
been utilised over the given report period.</p>
<h2>Understanding the Results</h2>
<p>When selecting <span class="reference">Web</span> as the output format, this report will appear as above.</p>
<p>The Web format allows for complete flexibility when viewing any report. To view details of any filters or selection parameters used in creating this report, simply click on <span class="link">About this report</span> at the top right of the page.</p>
<p>All headers are clickable allowing you re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked. The headers of this report are as follows:</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=110>Header</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Name</b></td>
<td class="confluenceTd">...............................>The Name of any unused user or channel will appear. e.g. Joe Bloggs or Main ISDN.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>ID</b></td>
<td class="confluenceTd">.The ID of any unused user or channel will appear. e.g............................ Ext 278 or 13578.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Email</b></td>
<td class="confluenceTd">...............................>If the user has an associated e-mail address in the directory, it will appear here.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>DDI</b></td>
<td class="confluenceTd">...............................>If the user has an associated DDI (Direct Dial No) in the directory, it will appear here.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Mobile</b></td>
<td class="confluenceTd">...............................>If the user has a mobile number associated with it in the directory, it will appear here.
</td>
</tr>
</tbody>
</table>
<p>If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:</p>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/breadcrumb.png" alt="Breadcrumbs" /> |