These instructions help you configure your NEC NEAX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Supportfiles1 | NEC NEAX.TDT |
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Supportfiles2 | NEC NEAX.TDS |
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Connection | Active connection |
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RequiredTask1 | Configure the SMDR output |
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RequiredTask2 | Configure TIM Enterprise |
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<a id="Configure the SMDR output"></a> |
Configure the SMDR output
By default, the SMDR output of your NEC NEAX is not enabled. For more information about enabling and configuring the SMDR output, contact your system maintainer.
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your NEC NEAX:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of the PBX object. Select NEC NEAX from the Data format list and tick the
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Label | Keep a local backup of data |
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box, as shown below:
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URL | /download/attachments/13271314/nec_neax_1.png |
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- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your NEC NEAX.
- In the Port field, enter 2599.
- Leave the Username and Password fields blank.
- In the IP script field, select Generic Simple from the drop-down list.
- Click on the Save button to apply the settings.
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Border | false |
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URL | /download/attachments/13271316/nec_neax_ip.png |
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