These instructions help you configure your SwyxWare phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Setting up a DSN connection
To enable TIM Plus Enterprise to work with your Skype for Business phone system, you first need to set up a DSN connection by following the steps below:
Open Windows Control Panel and select the
iconDouble-click on the ODBC Data Source Administrator window.
icon to open theInfo For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe
- Click on the tab.
- Click on the button.
- Select SQL Native Client from the driver list and click .
- In the Name field, enter swyx.
- In the Description field, enter TIM Plus Enterprise link to swyx.
- In the Server field, enter the IP address or hostname of your Swyx server.
- In the Username field, enter the username for your Swyx database.
- In the Password field, enter the password for your Swyx database.
- In the Database drop-down list, select swyx.
- Click on the button to confirm the information you entered is correct and that the connection is successful.
- Click on the button to close the window.
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Configuring TIM Enterprise
Once the DSN connection has been set up, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select SWYX V8 from the Data format list and tick the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/
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3014746/swyxware_2.png - Click on the tab and select System DSN connection from the Connection method list.
- In the DSN field, select swyx from the drop-down list.
- In the Frequency field, enter 5 to check for data every five seconds.
- In the DB script field, select SWYX V8 from the drop-down list.
- Click on the button to apply the settings.
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