Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
HTML
<p>These instructions should assist in configuring your Samsung DCS to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				The Samsung DCS sends SMDR information via a serial connection, you will need to directly connect a serial cable from the Samsung DCS PBX to the PC that NetPBX is installed and running on.
				<p>The Samsung DCS Compact requires a Miscellaneous card for SMDR output.</p>
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find instructions on how to configure your Samsung DCS to
 output SMDR to TIM Enterprise. You will need to do this from a LCD 
handset. Just use the down arrow key to move to each option.</p>

<ol>
	<li>Open Programming and select <span class="button no_margin">725</span>.</li>
	<li>Program each option as stated below:</li>
	<table class="confluenceTable">
		<tbody>
			<tr>
				<th class="confluenceTh" width=158>SMDR field</th>
				<th class="confluenceTh">Value</th>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Page Header</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Lines per page</b></td>
				<td class="confluenceTd"><span class="keyword">1</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Incoming Call</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Outgoing Call</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Authorise Code</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>SMDR Start Time</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>In/Out Group</b></td>
				<td class="confluenceTd"><span class="keyword">No</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>DND Calls</b></td>
				<td class="confluenceTd"><span class="keyword">No</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Wake-Up Calls</b></td>
				<td class="confluenceTd"><span class="keyword">No</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Directory Names</b></td>
				<td class="confluenceTd"><span class="keyword">None</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Caller ID Data</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>Abandoned Call</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>No of Dial Mask</b></td>
				<td class="confluenceTd"><span class="keyword">00</span></td>
			</tr>
			<tr>
				<td class="confluenceTd"><b>DID Num/Name</b></td>
				<td class="confluenceTd"><span class="keyword">Yes</span></td>
			</tr>
		</tbody>
	</table>
	<li>Now press the <span class="button no_margin">SPKR</span> key.</li>
	<li>Select <span class="button no_margin">804</span>.</li>
	<li>Dial <span class="keyword">0</span> and use the arrow keys and select SMDR.</li>
	<li>Now press the <span class="button no_margin">TRSF</span> key.</li>
</ol>

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Samsung DCS:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Samsung DCS'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select your <span class="keyword">Samsung DCS</span> family PBX model from the list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_dcs_1.png" alt="Samsung DCS" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_dcs_2.png" alt="Samsung DCS" />
</ol>

These instructions help you configure your Samsung DCS phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
Supportfiles1Samsung DCS.TDT
Supportfiles2Samsung DCS.TDS
ConnectionSerial connection
RequiredTask1Configure the SMDR output
RequiredTask2Install NetPBX
RequiredTask3Configure TIM Plus

HTML
<a id="Configure the SMDR output"></a>

Configuring your SMDR output

Follow the instructions below to configure your Samsung DCS to output SMDR data to TIM Plus. The configuration needs to be performed from an LCD handset.

  1. Open
    Referencemacro
    LabelProgramming
    and select 
    Referencemacro
    Label725
    .
  2. Program each option as presented below:

    SMDR fieldValue
    Page HeaderYes
    Lines per page1
    Incoming CallYes
    Outgoing CallYes
    Authorise CodeYes
    SMDR Start TimeYes
    In/Out GroupNo
    DND CallsNo
    Wake-Up CallsNo
    Directory NamesNone
    Caller ID DataYes
    Abandoned CallYes
    No of Dial Mask00
    DID Num/NameYes
  3. Next, press the SPKR key and select 
    Referencemacro
    Label804
    .
  4. Dial 0 and use the arrow keys to select 
    Referencemacro
    LabelSMDR
    .
  5. Press the TRSF key to complete the configuration.
HTML
<a id="Install NetPBX"></a>

Installing NetPBX

The Samsung DCS phone system sends SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

HTML
<a id="Configure TIM Plus"></a>

Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the steps below:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817089/samsung_dcs_1.png
  3. In the Site Properties window, select Samsung DCS from the PBX model drop-down list.
  4. In the Connection method field, select No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.