After installing Echo into your voice network, you need to configure its presence in TIM Enterprise, by following the steps below:
- Log in to TIM Enterprise, drill-down to the Directory level where you want to add the call recording device and click on the New object tab, as shown below:
| Screenshotmacro |
|---|
| URL | /download/attachments/13435883/new_object.png |
|---|
|
- In the new window that opens, select the Magic Box object from the Other object list, enter a name and select the type of telephone lines you are using (PRI, BRI, Analogue, VOIP), as shown below:
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/1671340/magic_box_2.png |
|---|
|
- A new window will open, allowing you to configure the properties of your recording device object.
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/1671340/magic_box_4.png |
|---|
|
| Setting | Description |
|---|
| Name | The name of your recording device |
| Box ID | The unique identifier of each call recording device |
IP address: Port
| The IP address of the recording device, or computer to which the device is attached and the port number |
| Time tolerance | The time interval around which TIM Enterprise will search for calls when matching audio files |
Voice recording - overview video
| Videomacro |
|---|
| Image | voice_recording_overview_enterprise.png |
|---|
| Video | voice_recording_overview_enterprise.mp4 |
|---|
|