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HTML
<a id="Configure the SMDR output"></a>

Configuring the SMDR output

Enabling the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

  1. Log on to OpenScape Business Assistant and click on
    Buttonmacro
    LabelSetup
    ->
    Buttonmacro
    LabelWizards
    ->
    Buttonmacro
    LabelCentral Telephony
    , as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/1504053715040530/unify_openscape_business_1.png
  2. Click
    Buttonmacro
    LabelEdit
    to start the
    Referencemacro
    LabelCall Detail Recording
    wizard.
  3. In the new window that opens, tick the
    Keywordmacro
    LabelActivate Call Charge Recording
    to enable the CDR output, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/1504053715040530/unify_openscape_business_2.png

 

Sending the SMDR via TCP/IP

By default, the Unify OpenScape Business phone system send its SMDR output via HTTPS. To send the data via a TCP/IP, follow the steps below:

  1. Log on to OpenScape Business Assitant with
    Referencemacro
    LabelExpert
    profile
  2. Click on
    Buttonmacro
    LabelTelephony Server
    ->
    Buttonmacro
    LabelBasic Settings
    in the navigation tree.
  3. Click on 
    Referencemacro
    LabelBasic Settings
    ->
    Referencemacro
    LabelCall charges
    -> 
    Referencemacro
    LabelCall charges output format
  4. In the
    Referencemacro
    LabelCDR system
    section, select
    Keywordmacro
    LabelLAN-TCP-Client
      from the drop-down list
  5. In the
    Referencemacro
    LabelTCP-Client
    field, enter the IP address of the PC running TIM Plus and the port number you want to use for the SMDR output, as shown in the screenshot below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040535/unify_openscape_business_4.png
Info

Please note the following:

  1. If the system was upgraded from HiPath 3000 using the convert tool, the data format will use
    Keywordmacro
    Label;
    as a separator
  2. If the system was upgraded from HiPath 3000, but the database was retyped subsequently, the data format will use
    Keywordmacro
    Label|
    as a separator
  3. If the system was new, the data format will use
    Keywordmacro
    Label|
    as a separator

If the HiPath 3K database was simply converted and not retyped, no change will be required, since both the old and the new database will use

Keywordmacro
Label;
as a separator. If the database was retyped, the new platforms default to 
Keywordmacro
Label|
separator. This is the most notable in a networked environment where the same template must be used.

However, the 

Keywordmacro
Label|
separator cannot be set in the new WBM tool, and can only be configured using the Manager E, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/15040584/unify_openscape_business_IP_2.png

HTML
<a id="Configure TIM Plus"></a>

Configuring TIM Plus

Follow the steps below to configure TIM Plus to listen for SMDR data from your telephone system:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040535/unify_openscape_business_tim_IP.png
  3. In the Site Properties window, select Unify OpenScape Business from the PBX model drop-down list.
  4. In the Connection method field, select Listen for connections from PBX from the drop-down list.
  5. Leave the Host field blank.
  6. In the Port field, enter the port number configured in the telephone system.
  7. Click on the Save button to apply the settings

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