Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Summary_list
Task1What is a site?
Task2Adding a site
Task3Configuring a site

HTML
<p>If your organisation <a id="What is made up of a number of different sites, select 
this organisational unit and place it in the directory in a position 
that replicates your actual organisational structure. For example, if 
you classify <i>Site</i> as an actual location, simply name each site 
accordingly and place all cost centres, groups, department and 
extensions underneath as shown below:</p>

<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/sites.png" alt="Adding a Site" />

<p>A site may contain any number of sub-groups or sub-sites. Each of these can also contain any number of sub-divisions.</p>
Note
NOTE: Divisions, Cost Centres, Groups and Sites are very similar and almost interchangeable. Simply use the icons best suited to reflect your actual organisational structure
a site?"></a>

What is a site?

A

Referencemacro
LabelSite
object is normally used to represent a designated office branch within your organisation.

Info

Divisions, Cost Centres, Group and Sites are very similar and can be used interchangeably to better reflect the internal structure of your company.

Screenshotmacro
URL/download/attachments/1671376/site_1.png

HTML
<a id="Adding a site"></a>

Adding a site

To add a site to the system, drill-down to the Directory level where you want to add the site and click on the New object tab, as shown below:

Screenshotmacro
URL/download/attachments/1671328/add_new_object_2.png

In the new window that opens, select the Site object from the Organisation unit list, enter a relevant name and click on the Add button, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/1671376/site_2.png

Info

There is no limit to the number of sites you can add to the Directory.

HTML
<a id="Configuring a site"></a>

Configuring a site

To configure a site, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:

Screenshotmacro
URL/download/attachments/1671376/site_3.png

A new window will open, where you can configure the general properties of the site, such as name, email address, ID etc, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/1671376/site_4.png

Additional options are available, allowing you to exclude users within this site from call statistics or from being logged or recorded.

OptionDescription
Do not logCalls for this site will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available.
Exclude users in this group from call statisticsCollection of statistics will not be performed for this site.
Do not record callsCalls for this site will not be recorded, if integrated call recording is in use.