Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

These instructions help you configure your Avaya Network Alchemy to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
Supportfiles1Avaya Network Alchemy.TDT
Supportfiles2Avaya Network Alchemy.TDS
Requiredtask1Configure the SMDR
Requiredtask3Configure Avaya Call Log
Requiredtask2Configure TIM Plus
ConnectionFile output
RequiredTask1Configure the SMDR output
RequiredTask2Configure Avaya Call Log
RequiredTask3Configure TIM Plus

HTML
<a id="Configure the SMDR output"></a>

Configuring your SMDR output

The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data. As the application will be outputting the data to a file, the installation of the Avaya Call Log software needs to be performed on the same machine as TIM Plus. A copy of the Avaya Call Log application can be found on your Avaya Administration CD. Your system maintainer should be able to supply you with a copy of the software.

Note
titleNOTE

The Avaya Call Log software does not run as a Windows Service; therefore, you must ensure that the application is never stopped because you may lose SMDR data.

HTML
<a id="Configure Avaya Call Log"></a>
Configuring Avaya Call Log

Follow the steps below to configure the Avaya Call Log software:

  1. Start the Avaya Call Log application.
  2. From the File menu, select Select Unit.
  3. In the first field, enter the IP address of your Avaya Network Alchemy.
  4. In the second field, enter the password for your Avaya Network Alchemy and click the OK button.
  5. From the File menu, select Log Option
  6. From the Select Logging Information window, choose the Periodic option.
  7. Type C:\Program Files\Tri-Line\TIM Plus\spool\data.{sitecode} in the Log Filename field, replacing
    Keywordmacro
    Label{sitecode}
     with the ID of the site you are logging. To
     obtain the ID of a site, hover the mouse pointer over it on the Directory page in TIM Plus and it will be displayed as a tooltip as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817077/sitecode.png
  8. Click on the OK button to apply the settings.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817077/avaya_network_alchemy_1.png

...

HTML
<a id="AvayaConfigure NetworkTIM AlchemyPlus" />

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya Network Alchemy:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/></a>

Configuring TIM Plus

Follow the steps below to configure TIM Plus to receive SMDR data from your Avaya Network Alchemy:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817077/avaya_network_alchemy_2.png

...

  1. In the Site Properties window, select Avaya Network Alchemy from the PBX model drop-down list.
  2. In the Connection method field, select No connection required from the drop-down list.
  3. Click on the Save button to apply the changes.