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<a id="Overview"></a>

Overview

To configure a site, go to the Directory screen, select the site you wish want to configure and click on the Properties button at the top-right corner of the panel, as shown below:

The following configuration screen window will appear, where you can configure the properties of your site:

All the tabs Each tab in the above window will be explained below.

<a id="PBX"></a>

PBX

The properties displayed under the

Please see below a description of all properties according to the connection method used:

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to provide call logging data.

For all connection types

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For listening connections

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For active connections

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For FTP transfer connections

For DSN

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connections

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For RADIUS connections

For SysLog

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connections

Options

<a id="Options"></a>

Options

The 

Save a backup of any data

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received from this PBX

By default, we TIM Plus allows you to save a backup of the any call logging data received from the PBX in case this requires to be reprocessed at a later stage (e.g. your database becomes corrupt or someone accidentally deletes calls from the systemyour telephone system(s).

To save enable backups, tick the 

Timestamp received data

Some PBXs do not always output the date and time for the call records. This option allows you to timestamp all data received.

Binary data

This option is used only for PBXs that send the data in binary format (e.g. ISDX telephone system). When the

Delay processing of received data by { }ms

This option is used when the switch/network/PC has a really slow connection and TIM Plus needs to wait x milliseconds before it attempts to process the data. This is to ensure that all data is received before processing.

<p>To configure the Site's properties, simply select it and click on the <span class="button">Properties</span> button, at the top right-hand side of the Sites panel, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_5.png" alt="Sites properties" />

<p>The following configuration screen will appear:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/sites_6.png" alt="Sites properties" />

<p>In the next pages, all the tabs of the above window are explained.</p>

Timestamp received data

TIM Plus can timestamp call records from your telephone system as they are received, if they do not already include dates and times.

Binary data

Select this option if your telephone system sends call records in a non-textual format.

Delay processing of received data

Enable this option and enter a time delay, in milliseconds, if call records are sent from your telephone system over a slow connection. This helps to prevent data loss when call records are processed before they are fully received.

<a id="Inactivity"></a>

Inactivity

The

Enable inactivity timer

Select this option to enable inactivity monitoring for the site you are configuring. Enter the amount of time, in minutes, that must pass with no call activity, before an e-mail is sent. Next, enter the e-mail address that will receive inactivity alerts for this site.

Reset connection on inactivity

TIM Plus can reset the network connection to your telephone system when an inactivity alert is sent, in order to cause the telephone system to restart its connection.

Exclude days and hours from inactivity monitoring

Tick the box alongside the days and hours when it is legitimate that no call activity takes place, such as at night or at weekends, so as not to receive unnecessary e-mail notifications for those periods.

<a id="LCR"></a>

LCR

The 

Adding LCR codes

To add an LCR code, enter it in the LCR digits field and select its associated tariff table from the drop-down list, as shown above.

Removing LCR codes

To remove an LCR code, click on the Image Added icon alongside it.

<a id="Tariff"></a>

Tariff

The

<a id="Alarms"></a>

Alarms

TIM Plus can send e-mail alerts when calls whose properties match certain criteria have happened, such as calls above a particular duration, calls to specific phone numbers, or when user-defined cost thresholds are exceeded.

Dialled number alarm

An alarm can be activated when a full or partial number is dialled. To add a series of full or partial numbers, separate each one with a comma, as shown above. An example might be 

Cost alarm

An alarm can be activated when a call exceeds a specific cost.

Duration alarm

An alarm can be activated when a call exceeds a predetermined duration, specified in seconds.

Missed call alarm

E-mail notifications of missed calls can be activated, by ticking the Enable missed call alarms for this site option.

Delivering the alarm notification

To receive an e-mail notification from TIM Plus about any of the aforementioned alarms, enter the address of the e-mail recipient in the box provided; to send alerts to multiple email addresses, separate each one with a semicolon.