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The Avaya Call Log software does not run as a Windows Service. Therefore; therefore, you must ensure that the application is never stopped because you may lose SMDR data. |
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- Start the Avaya Call Log application.
- From the menu, select .
- In the first field, enter the IP address of your Avaya Network Alchemy.
- In the second field, enter the password for your Avaya Network Alchemy and click the button.
- From the menu, select .
- From the Select Logging Information window, choose the Periodic option.
- Type C:\Program Files\Tri-Line\TIM Plus\spool\data.{sitecode} in the Log Filename field, replacing
with the ID of the site you are logging. To obtain the ID of a site, hover the mouse pointer over it on the page in TIM Plus and it will be displayed as a tooltip as shown below:Keywordmacro Label {sitecode} Screenshotmacro Border false URL /download/attachments/4817077/sitecode.png - Click on the
Here is an example of how the Select Logging Information screen should appear:
Screenshotmacro Border false URL /download/attachments/4817077/avaya_network_alchemy_1.png
HTML |
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<a id="Configure TIM Plus"></a> |
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- Click on the tab.
- Within In the Site Properties window, select Avaya Network Alchemy from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the changes.