Mitel 3100

<p>These instructions should assist in configuring your Mitel 3100 to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				The Mitel 3100 sends the SMDR information via a serial connection. You will need to directly connect a serial cable from the Upper Serial Port 1 on the Mitel 3100 to the PC that NetPBX is installed and running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find the steps to configure your Mitel 3100 to output SMDR via a serials connection:</p>

<ol>
	<li>Using an RS-232 cable, connect the printer or PC to the call logging (SMDR) port on the front of the controller.</li>
	<li>Launch the system tool.</li>
	<li>Choose <span class="button" id="list">Voice</span> from the selection menu.</li>
	<li>Click <span class="button" id="list">Management</span>, click <span class="button" id="list">Call Logging</span>, and then click <span class="button" id="list">Change</span>.</li>
	<li>Set the following parameters:</li>
	<ul class="content">
		<li>Set the <span class="reference">Cost per minute</span> to <span class="keyword">00</span>. This functionality is not supported in NA systems.</li>
		<li>Set the <span class="reference">Minimum call duration to be recorded</span> to <span class="keyword">00:00:00</span>.</li>
		<li>Set the <span class="reference">Type of calls</span> to <span class="keyword">All</span> .This should be the default.</li>
		<li>Set the <span class="reference">Minimum page length</span> to <span class="keyword">1</span>.</li>
		<li>Enable call logging.</li>
	</ul>
	<li>Click <span class="button" id="list">Save</span>.</li>
	<li>You will need to 'commit' your changes before they take effect.</li>
</ol>

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 3100:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 3100'.</li>
	<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
	<li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Mitel 3100</span> from the PBX model list.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3100_1.png" alt="Mitel 3100" />
	<li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3100_2.png" alt="Mitel 3100" />
</ol>