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After installing Echo into your voice network, you need to configure its presence in TIM Enterprise.To add a recording device object to the system, by following the steps below:

  1. Log in to TIM Enterprise, drill-down to the Directory level where you want to

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  1. add the

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  1. call recording device and click on the New object tab, as shown below:
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    URL/download/attachments/13435883/new_object.png
  2. In the new window that opens, select the Magic Box object from the Other object list, enter a name and select the type of telephone lines you are using (PRI, BRI, Analogue, VOIP), as shown below:
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    URL/download/attachments/1671340/magic_box_2.png
  3. A new window will open, allowing you to configure the properties of your recording device object.
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    URL/download/attachments/1671340/magic_box_4.png
SettingDescription
NameThe name of your recording device
Box IDThe unique identifier of each call recording device
IP address: Port
The IP address of the recording device, or computer to which the device is attached and the port number
Time toleranceThe time interval around which TIM Enterprise will search for calls when matching audio files

Voice recording - overview video

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Imagevoice_recording_overview_enterprise.png
Videovoice_recording_overview_enterprise.mp4