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Overview

To configure a site, go to the Directory screen, select the site you wish want to configure and click on the Properties button at the top-right corner of the screenpanel, as shown below:

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All the tabs Each tab in the

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PBX

The properties displayed under the

Below you can find a description of all PBX properties, according to the connection method used:

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to provide call logging data.

For all connection types

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For listening connections

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For active connections

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For FTP transfer connections

For DSN

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connections

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For RADIUS connections

For SysLog

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connections

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Options

The 

Save a backup of any data

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received from this PBX

By default, we TIM Plus allows you to save a backup of the any call logging data received from the your telephone system in case this requires to be reprocessed at a later stage (e.g. your database becomes corrupt or someone accidentally deletes calls from the system(s).

To save enable backups, tick the 

Timestamp received data

Some telephone systems do not always output the date and time in the CDR data. This option allows you to timestamp the call logging data received from the phone system.TIM Plus can timestamp call records from your telephone system as they are received, if they do not already include dates and times.

Binary data

This option is used only for telephone systems that send the CDR data in binary format (e.g. ISDX telephone system). To prevent data corruption, when the

Select this option if your telephone system sends call records in a non-textual format.

Delay processing of received data

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Enable this option and enter a time delay, in milliseconds, if call records are sent from your telephone system over a slow connection. This helps to prevent data loss when call records are processed before they are fully received.

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Inactivity

The

Enable inactivity timer

You can determine how long you want to wait for a call before activating the inactivity timer and who do you want to send the alert to, by entering the details in the boxes providedSelect this option to enable inactivity monitoring for the site you are configuring. Enter the amount of time, in minutes, that must pass with no call activity, before an e-mail is sent. Next, enter the e-mail address that will receive inactivity alerts for this site.

Reset connection on inactivity

If this box is ticked, the system will automatically reset the connectsion to the telephone systemTIM Plus can reset the network connection to your telephone system when an inactivity alert is sent, in order to cause the telephone system to restart its connection.

Exclude days and hours from inactivity monitoring

Tick the box alongside the days and hours when it is legitimate that no call activity is expected (e.g. nights or weekends), so you don't receive an email notification takes place, such as at night or at weekends, so as not to receive unnecessary e-mail notifications for those periods.

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LCR

If you use LCR (Least Cost Routing) to route calls, then you will need to add the LCR codes here so TIM Plus can identity themThe 

Adding LCR codes

To add an LCR code, enter the number it in the LCR digits field and add the route it takes in the Routes to fieldselect its associated tariff table from the drop-down list, as shown above.There is no limit to the number of LCR routes that can be added.

Removing LCR codes

To remove an LCR code, click on the icon alongside the codeit.

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Tariff

Select the tariff table that you want to use from the list providedThe

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Alarms

Alarms can be set to be trigerred by specific events (e.g. when calls above a certain duration are made, when specific numbers are dialled or when defined cost-thresholds are exceeded)TIM Plus can send e-mail alerts when calls whose properties match certain criteria have happened, such as calls above a particular duration, calls to specific phone numbers, or when user-defined cost thresholds are exceeded.

Dialled number alarm

Alarms An alarm can be set to activate activated when a part full or full partial number is dialled. If you want to To add a series of full or partial numbers, you can separate these entries by separate each one with a comma, as shown above. Acceptable formats include: An example might be 

Cost alarm

You can trigger an alarm to An alarm can be activated when a call exceeding exceeds a pre-set cost is made by anyone on this site. Note that the cost will relate to the local currency. For example, in the screenshot above, the 

Duration alarm

An alarm can be activated when a call exceeding exceeds a predetermined duration is made by anyone on this site. All durations are shown , specified in seconds (e.g. 30 minutes = 1800 seconds).

Missed call alarm

You can be alerted if any calls are missed for the site E-mail notifications of missed calls can be activated, by ticking the box alongside the Enable missed call alarms for this site, then, type in the  option.

Delivering the alarm notification

To receive an e-mail notification from TIM Plus about any of the aforementioned alarms, enter the address of the person who you would like e-mail recipient in the box provided; to send notification to as shown above. You may type multiple e-mail addresses as long as you separate them by commaalerts to multiple email addresses, separate each one with a semicolon.