Avaya Network Alchemy

Windows Service; therefore, you must ensure that the application is never stopped because you may lose SMDR data.

<a id="infoConfigure Avaya Call Log"></a>

<hr/>
<p>These instructions should assist in configuring your Avaya Network Alchemy to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd">You will need to install the Avaya Call Log which is available on your Administration CD. The Avaya Call Log will output SMDR data to a file.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>Below you will find instructions on how to configure the SMDR output for the Avaya Call Log.</p>

<h4>Obtaining & Configuring Avaya Call Log</h4>

<p>If you don't already have a copy of the Avaya Call Log, you can get a
 copy from the Administration CD. If you don't have this, you will 
need to speak to your system installer/maintainer and they should be 
able to supply you with it. The Avaya Call Log doesn't run as a 
service, so for you to receive all SMDR, the Avaya Call Log application 
needs to be running constantly and it needs to be on the same machine as 
TIM Plus.</p>

<p>Please follow the below instructions on how to configure the Avaya Call Log:</p>

<ol>
	<li>Start the Avaya Call Log application.</li>
	<li>Click on <span class="button no_margin">File</span> menu option and click on <span class="button no_margin">Select Unit</span>.</li>
	<li>In the first field enter the IP address of your Avaya Network Alchemy.</li>
	<li>In the second field enter the password for your Avaya Network Alchemy and click the <span class="button no_margin">OK</span> button.</li>
	<li>Click on <span class="button no_margin">File</span> menu option and click on <span class="button no_margin">Log Option</span> and the <span class="reference">Select Logging Information</span> window will open.</li>
	<li>Click on the <span class="keyword">Periodic</span> radio button.</li>
	<li>Now in the <span class="reference">Log Filename</span> field enter the following: <span class="keyword">C:\program file\tri-line\tim plus\spool\data.{sitecode}</span>. If you have used the installation wizard then 
	the <span class="keyword">sitecode</span> should be <span class="keyword">1</span>. If you haven't used the wizard, you can check the site code by browsing to TIM Plus, click on the 
	<span class="button no_margin">Directory</span> tab and hover over the site and the site code will appear.</li>
	<li>Click on the <span class="button no_margin">OK</span> button.</li>
</ol>

<p>Here is an example of how the <span class="reference">Select Logging Information</span> should be configured:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_network_alchemy_1.png" alt="Avaya Network Alchemy" />

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya Network Alchemy:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/<a id="Configure TIM Plus"></a>