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<a id="What is a channel"></a>

What is a channel?

Channels are system objects representing your telephone lines. When you first configure TIM PlusEnterprise, your channels are automatically harvested from the data received from the phone system, into a folder named Discovered Channels. The properties of each channel can be edited afterwards, and channels can also be organised subsequently into new channel groups, if preferred.

<a id="Adding a channel"></a>

Adding a channel

To add an channel object to the system, drill-down to the Directory level where you want to add the channel , and click on the New object tab, as shown below:

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Configuring a channel

To configure a channel, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:

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