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- Log in to TIM Enterprise, drill-down to the Directory level where you want to add the call recording device and click on the New object tab, as shown below:
Screenshotmacro URL /download/attachments/13435883/new_object.png - In the new window that opens, select the Magic Box object from the Other object list, enter a name and select the type of telephone lines you are using (PRI, BRI, Analogue, VOIP), as shown below:
Screenshotmacro Border false URL /download/attachments/1671340/magic_box_2.png - A new window will open, allowing you to configure the properties of your recording device object.
Screenshotmacro Border false URL /download/attachments/1671340/magic_box_4.png
| Setting | Description |
|---|---|
| Name | The name of your recording device |
| Box ID | The unique identifier of each call recording device |
| IP address: Port | The IP address of the recording device, or computer to which the device is attached and the port number |
| Time tolerance | The time interval around which TIM Enterprise will search for calls when matching audio files |
Voice recording - overview video
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