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These instructions help you configure your Alcatel PmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type
  TIM Plus establishes a serial connection with this PBX.

Support Files
  Alcatel OmniPCX Enterprise.TDT
  Alcatel OmniPCX Enterprise.TDS
Required Tasks
  $paramRequiredTask1

or

Connection Type
  TIM Plus establishes a TCP connection to this PBX.

Support Files
  Alcatel OmniPCX Enterprise.TDT
  Alcatel OmniPCX Enterprise.TDS
Required Tasks
  $paramRequiredTask1

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Connect to your PBX via telnet and follow the steps below:

  1. Applications (Enter).
  2. Accounting (Enter).
  3. Review/ Modify (Enter).
  4. All instance (F1).

  5. Realtime ticket output: Set this to ethernet. Note that if you don't have appropriate license, you can only select V24 (serial) here.

  6. Save changes and exit.

The table below presents a summary of data output from Alcatel:


Configuring TIM Plus

Serial output

If your Alcatel PmniPCX Enterprise has been configured to send SMDR data via a serial connection, you will first need to install NetPbx software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:

Install and configure NetPbx

Once NetPbx is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

  1. Click on the Directory tab.
  2. Click on the site configured during the setup and click Properties.
  3. Within the Site Propertieswindow, select the Alcatel OmniPCX Enterprise from the PBX model drop-down list.

  4. In the  Connection method field, select the No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.
TCP/IP output

If your Alcatel OmniPCX Enterprise has been configured to send the data via TCP/IP, follow the steps below to configure TIM Plus:

  1. Click on the Directory tab.
  2. Selec the site  configured during the setup and clik Properties.
  3. Within the Site Properties window, select Alcatel PmniPCX Enterprise from the PBX model drop-down list.

  4. In the Connection method field, select Actively connet to PBX from the drop-down list.
  5. In the Host field enter the IP Address of your Alcatel OmniPCX Enterprise.
  6. In the Portfield enter in 2533.
  7. Leave the Usernameand Passwordfields blank.
  8. In the Connection script field select Alcatel OmniPCX Enterprise 7.1+ from the drop-down list.
  9. Finally, click on the Save button.

 

 

 

These instructions should assist in configuring your Alcatel OmniPCX Enterprise to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.

Connection information Description
Connection type Serial Output or IP: If you have configured the Alcatel OmniPCX Enterprise to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Enterprise to the PC that NetPBX is installed and running on.
Cable configuration Straight-through.
IP method TIM Plus makes a connection to the Alcatel OmniPCX Enterprise, however you will need to purchase a license from your PBX maintainer for the Alcatel OmniPCX Enterprise to output SMDR via TCP/IP.

Configuring your SMDR

Below you will find instructions from the Alcatel OmniPCX Enterprise manual on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Connect to your PBX via telnet and follow the steps below:

  1. Applications (Enter)
  2. Accounting (Enter)
  3. Review/Modify (Enter)
  4. All Instance (F1)
  5. Realtime ticket Output: Set this to ethernet. Note that if you don't have appropriate license, you can only select V24 (serial) here.
  6. Save changes and exit

The table below presents a summary of data output from Alcatel:

Alcatel PBXs   

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Enterprise:

  1. Browse to TIM Plus as normal and login with your credentials.
  2. Click on the Directory tab.
  3. Click on the site configured during the setup wizard and click Properties or create a new site and click Properties.
    4. Alcatel OmniPCX Enterprise
  4. Within the Site Properties window, select Alcatel OmniPCX Enterprise from the PBX model drop-down list.
  5. In the Connection method field select Actively connect to PBX from the drop-down list.
  6. In the Host field enter the IP Address of your Alcatel OmniPCX Enterprise.
  7. In the Port field enter in 2533.
  8. Leave the Username and Password fields blank.
  9. In the Connection script field select Alcatel OmniPCX Enterprise 7.1+ from the drop-down list.
  10. Finally, click on the Save button.
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