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What is a billing charge?
A Billing Charge is a monetary amount that can be appended to a Phone Bill report, in addition to standard call charges and it can be a percentage or a fixed charge. There is no limit to the number of billing charges that can be added to the Directory and the priority of each one can be specified to determine the order in which they appear on the final Billing Report.
The Billing charge can be applied to an entire bill, to each call or to a user's sub total.
Adding a billing charge
To add an alarm object to the system, drill-down to the Directory level where you want to place the billing charge, and click on the New object tab, as shown below:
In the new window that opens, select the Billing charge object from the Other object list, enter a relevant name and click on the button, as shown below:
The alarm will appear in the Directory, as shown below: