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The filters option allows you to add one or more filters to the report
to allow you to sift through information in more detail. To add a
filter, simply choose the relevant filter and press the
Account code
If your telephone system provides the ability to add account codes, you may filter by entering the account code here. If more than one account code needs to be entered, simply comma separate.
The default option is to search for calls where there is an exact match for the account code entered i.e. 'equal', however you do have several other options as shown below:
To add the filter, simply choose the relevant filter and press the
 | NOTE: More than one filter can be selected. |