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 | We recommend using our CXD Connector to obtain call data from your 3CX because it provides better quality call data as well as live call status and queue monitoring capabilities. |
Choosing a connection method
Which method you use to connect TIM Plus to your 3CX is determined by how and where your 3CX is hosted:
| Hosting | Connection methods |
|---|---|
| Self-hosted, either on premise or in your own data centre, with full root access by SSH | Connect using CXD (Recommended) |
| Self-hosted but with no SSH access | |
| 3CX hosted, including free tier | Listening connection |
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