Billing report

Introduction

Primarily for use in situations where you need to produce a telephone bill for a client or group of clients, for example in a business centre, a hospital, or other organisation with a front-of-house function. The result is a fully-fledged telephone bill - in the same style as one you'd expect to receive from a telephone company. See the section on customising reports for information about how change the complete look and feel of the bills you produce.

Running the report

On the Reports screen, either select Billing report and Run now or double-click on the Billing Report in the report list as show below:

The following screen will be displayed:

In order to run a report you need to tell TIM what you want to report on, and over what period, by selecting the criteria in the box as shown above. Sections with red headings are mandatory, blue headed sections are optional.

Billing Period

Select a time period over which calls made will be included in the bill, from the drop-down list as shown below.

The default period is Last Month. This means the last calendar month - NOT the last 30 or 31 days.

If you want to specify a period not shown in the list, select Custom Period from the list and then enter your Start and End dates and times manually into the boxes provided, as shown below:

Choose a site to report on

If your system is set-up to administer multiple sites, you have the option of selecting a particular site here. Select the blank line (or leave the box empty) to report on all of your sites.