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NetPBX is a free tool provided as part of any multi-site TIM solution. NETPBX is used to collect data from single/multi sites depending on the connection method used. e.g. serial/ip/file.

It's a tool we use to get data into TIM. NetPBX is mainly used for serial connections. NetPBX doesn't process any call data as such - it just gets the data from A to B. A TIM Professional/Plus/Enterprise license is still necessary to give meaningful analytics from any data collected.

 

Where its required and not required?

 

NetPbx is always required for a serial connection but can be used with several different connection methods such as IP/file. It can be used for multi-site installations.

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