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These instructions help you configure your LG GDK phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Plus establishes a serial connection with this PBX.
Support Files
LG GDK.TDT
LG.TDS
Required Tasks
$paramRequiredTask1
Configuring your SMDR
The LG GDK by default has the SMDR output disabled. For the SMDR to be outputted you will need to speak to your LG GDK maintainer. They will need to enable SMDR logs for outgoing, incoming and abandoned calls.
Installing NetPBX
The LG GDK phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install NetPBX software. For setup instructions, click on the link below:
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
- Click on the tab.
- Select the site configured during the setup wizard and click.
- Within the Site Properties window, select LG GDK from the PBX model drop-down list.
- In the Connection method field select No connection required from the drop-down list.
- Click on the button to apply the settings.
These instructions should assist in configuring your LG GDK to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.
| Connection information | Description |
|---|---|
| Connection type | Serial Output: As the LG GDK sends SMDR information via a serial connection which is located on LG GDK unit itself. You will need to directly connect a serial cable from the LG GDK to the PC that NetPBX is installed and running on. |
| Cable configuration | Null-modem/Crossover. |
The LG GDK by default has the SMDR output disabled. For the SMDR to be outputted you will need to speak to your LG GDK maintainer. They will need to enable SMDR logs for outgoing, incoming and abandoned calls.
Configuring TIM Plus
Below you will find steps on how to configure TIM Plus to listen for SMDR data from your LG GDK:
- Browse to TIM Plus as normal and login with your credentials.
- Click on the tab.
- Click on the site configured during the setup wizard and click or create a new site and click .
- Within the Site Properties window, select LG GDK from the PBX model drop-down list.
- In the Connection method field select No connection required from the drop-down list.
- Finally, click on the button.
