Users

Overview
Adding a user
Finding a user
Editing a user's properties
Moving a user between two groups
Deleting a user

Finding a user

Adding a user

A user is the entity object that represents each extension within your system. TIM Plus picks up these users automatically in the Discovered users as soon as they make or receive a call, but you are also given the option to manually add a user within the system.

Before adding a new user in the system, search the Directory for the extension number you want to add to ensure the user doesn't exist already in the system and you are not creating any duplications.

To add a new user, click on theDirectorytab and select the Site and the User group  where you want to create the new user, then click on theAdd newbutton on the top-right corner of the Contents panel. The example below shows a user being added in the London Accounts group:

A new window will pop up allowing you to to add properties for this User: