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The Reporting entity parameter allows you to select the part of your organisation whose calls the report should include, e.g. a site, a group or an individual user.


Site

To report on a particular site, select it from the drop-down list or select All sites .

Site
All sites

Group

If a site has been selected, you are able to further limit the report's results by selecting a group from the drop-down list.

Group
All groups

User

If both a site and group have been selected, you can further limit the report's results to include only calls involving a particular user, by selecting that user from the drop-down list.

User
All users

If your web account is restricted to a specific site or group, only those entities to which you have access will be available in the drop-down lists.

Run or schedule the report

To run or schedule the report without setting any further parameters, select the Finish button, or click on the Next button to set the Filters parameters.

 

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