Configuring a controller

Overview
Summary
Inputs
Outputs
Settings

Overview

To configure a controller, select it from the All controllers list, as shown below:

The Summary screen will appear, allowing you to configure the inputs and outputs of the selected controller:

Summary

The Summary section allows you to add, view or edit the data inputs and outputs of the selected controller. From this section you can navigate to the full list of inputs/outputs, but also to the settings of a specific input or output, by clicking on the relevant link:

Inputs

To add a new data input, click on the Add new button from either the Summary or the Inputs screen, as shown below:

A new window will open, allowing you to name the data input. Enter a name and click on the Add button, as shown below:

The new input will be added to the All inputs list, as shown below:

Configuring the data input

To configure a data input, select it from the All inputs list, as shown below:

A new window will open on the right-hand side panel, allowing you to configure the settings of your data output:

Name

The Name field allows you to view or edit the name of the current data input. To rename, overtype the current entry:

Type

The Type field allows you to specify the connection method by which the data should be collected from the phone system. The following methods are supported:

• Listener
• Serial port
• Client socket
• Pipe server
• BCM SSH
• XML file
• File reader
• BCM DCOM

Listener

The Listener method creates a socket and binds it to a specific port, accepting any data received on the connection without challenge.

Serial port

Client socket

Outputs

Settings