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Configuring a controller

Overview

To configure a controller, select it from the All controllers list, as shown below:


The Summary screen will appear, allowing you to configure the inputs and outputs of the selected controller:

Summary

The Summary section allows you to add, view or edit the data inputs and outputs of the selected controller. From this section you can navigate to the full list of inputs/outputs, but also to the settings of a specific input or output, by clicking on the relevant link:


Inputs

To add a new data input, click on the Add new button from either the Summary or the Inputs screen, as shown below:


A new window will open, allowing you to name the data input. Enter a name and click on the Add button, as shown below:


The new input will be added to the All inputs list, as shown below:


Configuring the data input

To configure a data input, select it from the All inputs list, as shown below:


A new window will open on the right-hand side panel, allowing you to configure the settings of your data output:


Name

The Name field allows you to view or edit the name of the current data input. To rename, overtype the current entry.

 

Type

The Type field allows you to specify the connection method by which the data should be collected from the phone system. The following methods are supported:

  • Listener
  • Serial port
  • Client socket
  • Pipe server
  • BCM SSH
  • XML file
  • File reader
  • BCM DCOM

 

Listener

This method creates a socket and binds it to a specific port, accepting any data received on the connection without challenge.


FieldDescription
Connection message

An optional greeting message which is sent to any connecting socket.  This message can include one

or more of the following variables:

  • {remoteip} - the IP address of the remote party
  • {remoteport} - the remote party's source port

 

PortThe port that the listener should bind to
Address family The address family of the socket
Socket typeThe type of data flow the socket expects
Protocol typeThe type of protocol the listener will use
Serial port

This method allows the connection of a serial (RS-232) device.


FieldDescription
Port name

 

 

Baud rate
The port that the listener should bind to
Parity The address family of the socket
Data bitsThe type of data flow the socket expects
Handshake

The type of handshake the serial port requires:

  • none - no handshake required
Buffer sizeThe size of the serial port's data buffer
Buffer threshold The size that the buffer must first reach before being empty
Stop bitsThe number of stop bits used
  
  

 

 

Client socket

Outputs

Settings

 

 

 

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