Hardware
A computer with the following specification will comfortably run a single copy of TIM Plus:
- CPU: 3 GHz Dual-Core x86/x86-64
- Memory: 3 GB
- Hard disk: 160 GB
- Operating system: Windows XP SP3 - Windows 7 (inc. Server editions)
- Network: Ethernet TCP/IP
- I/O: Dedicated serial RS232-C port for each PBX (if required)
Software
The TIM Enterprise service is accessed solely through a web browser and, whilst any modern standards-compliant browser should be sufficient to access the service, we always test on the following browsers:
- Microsoft Internet Explorer 6+
- Mozilla Firefox 2+
- Apple Safari
- Google Chrome
- Opera
The browser must have Javascript enabled when accessing the TIM Enterprise service.
Network
The operating system must have a TCP/IP network subsystem and the computer must be connected to such a network.
For automatic licensing during installation of the software, a connection to the internet is also required. For best results, ensure that the PC can access external websites on TCP ports 80 (HTTP) and 443 (HTTPS) without the need for a proxy login. |
Automatic e-mails
For TIM Enterprise send automatic email notifications, such as when a phone call is missed, you must provide an SMTP interface to an existing e-mail server, accessible by the computer running TIM Enterprise.
Summary
- TIM Enterprise must be installed on a Windows PC but can be viewed from any web browser running on any operating system without the need for additional client software
- TIM Enterprise comes with its own in-built web server, so a server edition of Windows is not required nor is an external web server such as IIS or Apache
- TIM Enterprise can utilise one of three flavours of SQL server:Microsoft SQL Server, Oracle MySQL, Native (SQLite)