Aastra MX-ONE

These instructions help you configure your Aastra MX-ONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a serial connection with this PBX.

Support Files

  Aastra MX-ONE BC10.TDT
  Aastra MX-ONE BC10.TDS

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Enterprise

Configuring your SMDR output

The Aastra MX-ONE supports multiple SMDR output formats. TIM Plus requires the SMDR format to be set to either  BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.

Installing NetPBX

The Aastra MX-ONE phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus you first need to install the NetPBX software.

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Aastra PC5 from the Data format list and tick the box  Keep a local backup of data.
   
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   
   

These instructions should assist in configuring your Aastra MX-ONE to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

For your SMDR configuration, Aastra MX-ONE has multiple output formats. TIM Enterprise requires the SMDR format to be set to BC8 or BC10.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Aastra MX-ONE BC10:

1. Browse to TIM Enterprise as normal and login with your credentials.
2. Click on the Directory tab.
3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Aastra MX-ONE BC10'.
4. Left-click on it and select Properties.
5. From the General settings tab select Aastra MX-ONE BC10 from the PBX model list.

6. In the Connection tab select No connection required from the Connection method list.
7. Finally, click on the Save button.