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After successfully logging in, the following 'Dashboard' screen will be displayed. All of the information you see on this screen is relevant only to the area to which you've been granted access. For example, if you are a site administrator, the graphs, live call view, and any other call-related information will be derived only from calls that happened on your own site, but not those from any other sites that the system may be configured to log. Similarly, if your login is that of a user group (department) manager, the management information you see will represent only those calls that are related to users within your group.
The dashboard consists of three main panels:-
- Summary graphs
- Quick call search
- Most recent calls
The next sections describe these in more detail.
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