Panasonic KX-TDA/E/NCP500/1000 - Serial connection

These instructions help you configure your Panasonic KX-TDA/E/NCP500/1000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a serial connection with this PBX.

Support Files

  Panasonic KX Family.TDT
  Panasonic KX Family.TDS

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Plus

Configuring the SMDR output

Follow the steps below to configure your Panasonic phone system to output SMDR to TIM Plus.

1. Log in to the Panasonic Maintenance Console program.
2. Click on the 11. Maintenance tab from the left-hand menu.
3. Click on the SMDR tab and configure the options as shown below:
   
   
4. Click on the SMDR Options tab and configure the options as shown below:
   
   
5. Click on the Apply button to save the changes.

Installing NetPBX

The Panasonic KX-TDA/E/NCP500/1000 phone systems can send SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perfom the steps below:

1. Click on the Directory tab.
2. Choose the site you want to configure and clickProperties.
   
   
3. In the Site Properties window, select Panasonic KX Family from the PBX model drop-down list.
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.