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A display board is a user-definable screen that can comprise any live, up-to-the-minute information, such as call statistics, leaderboards or RSS feeds. It can also pull content from third-party systems, such as sales management, accounting or CRM software.
Starting from either a blank canvas or from a pre-defined template, a display board can be customised by adding any combination of the following types of panel, using an on-screen designer:
The example below shows a display board containing a label panel at the top of screen, a leaderboard panel on the left-hand side, and a series of 6 summary panels on the right-hand side. An RSS panel is displayed at the bottom of the screen. At the top-left corner of the display board, an additional transparent label panel was added to represent a company logo.
The following pages contain details of how to create and customise display boards.
Label panel
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Display boards are web pages that allow you to display up-to-the-second call information. They can be saved as a favourite on your desktop for display at any time, they could be shown on an external screen or even viewed on any mobile device with web access. You have the ability to set the refresh rate to keep the board constantly updating. These display boards can comprise of one or more of the following components: You simply pick which panels you want to use from the list above. By allowing users to create and customize their own combination of leaderboards, news headlines or CRM information with additional summary panels, there is no limit to the permutations that can be achieved. The example below shows a display board with a label panel, followed by a leaderboard panel on the left hand side, and a series of 6 summary panels on the right hand side. An RSS panel is displayed at the bottom of the screen. On the top left hand side of the display board, an additional transparent label panel has been added containing an image to show how company logo's etc can be added to the board. 
Over the next few pages, you will learn how to create your own display boards. Please note that the screens shown in this manual are just examples. Please feel free to be as creative as you like with your own display boards. |
Display boards overview video
What are they?
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