These instructions help you configure your 3COM VCX phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

TIM Enterprise receives FTP transfers from this PBX.

Support Files

3Com VCX-NBX.TDT

3Com VCX-NBX.TDS

Required Tasks

Configure the SMDR output

Configure TIM Enterprise

Configuring your SMDR output

To retrieve the call logging data from your 3COM VCX phone system, you need set up an SFTP transfer using a third-party client software. An example of how to set this up is presented below, using WinSCP - a free FTP client software.

Field	Description
Host name	The IP address or host name of the phone system
Port number	The port number for the SFTP transfer. The default port number is 22
User name	The username required to log in to your 3COM VCX phone system
Password	The password required to log in to your 3COM VCX phone system

Once connected to the phone system, you can transfer the XML CDR files to the call logging PC, e.g. C:\Program Files\Tri-Line\TIM Plus\FTP, given the FTP folder has been created in advance for this purpose.

On the phone system, the CDR files are stored by default in the following location: