Samsung OfficeServ

These instructions help you configure your Samsung OfficeServ phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a TCP connection to this PBX.

Support Files

  Samsung DCS.TDT
  Samsung DCS.TDS

Required Tasks

  Configure the SMDR output
  Configure TIM Enterprise

Configuring your SMDR output

Follow the instructions below to configure your Samsung OfficeServ phone system to output SMDR data to TIM Enterprise.

1. Log in to the Samsung Installation Tool software.
2. Click on the 5. Features option from the left-hand menu.
3. Click on the 5.6 System I/O Options tab and select 5.6.2. LAN Printer.
4. In the LAN Printer options, configure the entries in the SMDR column, as shown in the screenshot below, modifying the value of the Printer IP address field accordingly, in order to match the IP address of the computer running TIM Enterprise.
   
   
5. Click on the Save icon to save the settings.
6. Click on the 5.6.3. SMDR Options tab and configure the following settings:
   
   
7. Click on the Save icon at the top to save the settings.

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Samsung phone system:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Samsung DCS from the Data format list and tick the Keep a local backup of data box, as shown below: 
   
   
4. In the Connection tab, select Establish TCP connection to PBX from the Connection method list.
5. In the Host field, enter the IP address of of your Samsung OfficeServ.
6. In the Port field, enter 5100.
7. Leave the Username and Password fields blank.
8. In the IP script field, select Samsung from the drop-down list.
9. Click on the Save button to apply the settings.