Running reports on demand

To run a report on demand, select it from the list of reports on the left-hand panel and click on the Run now button, as shown below:

A new window will open, where you can set the parameters of the report. If you do not want to change any of the default settings, click on the Run now button.

The status bar will show that the report is being calculated and when completed, it will be displayed in a browser window. The example below shows an output of a Call Geography report:

If the report is made up of multiple pages, you can navigate it using the  and  buttons.

You can print the report or save it as an HTML file by clicking on the Print or Save button at the bottom of the screen. When you've finished viewing the report, click on the Close button.

Each report has its own selection criteria and output (charts, graphs and tables), which will be described individually in the Report types section.

To run a report, simply select the report you'd like to run from the report list, then click on the button. Alternatively, you can double-click on your desired report.

Depending on which report you selected, its Report Selection Criteria window will be displayed, where you can select the period and criteria for the report. The example below shows the Report Selection Criteria window of Call Geography report.

Pressing the Run Now button will begin running the report. The status bar will show that the report is being calculated, after which it will be displayed in the Report Output window. The example below is the output from a Call Geography report:

It is the common interface for all reports. The report body is shown in a window which can be panned around by using the horizontal and vertical scrollbars. If the report is made up of multiple pages, you can navigate it by using the and buttons at the bottom. You can print the report by pressing the Print button, or save the report to an HTML file by pressing the Save button.

When you've finished viewing the report, press the Close button.

Each report has its own selection criteria and output (charts, graphs and tables) and these are described in detail for each one, in the next pages.