Avaya Tenovis

These instructions help you configure your Avaya Tenovis to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a serial connection with this PBX.

Support Files

  Avaya Tenovis i55.TDT

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Enterprise

Configuring your SMDR

For specific information about the output and configuration of the SMDR data of your Avaya Tenovis phone system, please contact your system maintainer.

Installing NetPBX

The Avaya Tenovis outputs its SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Avaya Tenovis i55 from the Data format list and tick the Keep a local backup of data box, as shown below:
   
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.