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Follow the steps below to re-run data in TIM Enterprise:
Locate the backup files you want to re-run data for and copy them to a separate folder onto the Desktop. By default, the backup files are stored in the following location:
- Log in to TIM Enterprise as root and click on the SQL tab.
To check the datasource for the PBX object you want to delete calls for, enter the following query:
To delete calls for a specific PBX object and time period, enter the following query:
The datasource and datetime values must be modified accordingly, in order to match your requirements for the time period and the PBX you want to delete calls for.
The query should return the No results set message, confirming the selected calls have been deleted.
To re-spool the data back in the system, copy the backup files previously saved on the Desktop and paste them into the following location:
While the system is processing the data, you can monitor the Call view screen to see the calls that are being logged.
The time to re-spool the data will vary, depending on the amount and size of the files your system is processing.