Unify (Siemens) HiCom-HiPath (3000) - Serial connection

These instructions help you configure your Siemens HiCom/HiPath (3000) phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a serial connection with this PBX.

Support Files

  Siemens HiCom-HiPath.TDT
  Siemens.TDS

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Plus

Configuring your SMDR output

When configuring your Siemens HiCom/HiPath(3000)  phone system to send SMDR data via a serial connection, you need to directly connect a serial cable from the Siemens HiCom/HiPath phone system to the PC that NetPBX is installed and running on.

For more information about the output and configuration of your SMDR data, please contact your system maintainer.

Installing NetPBX

To collect call logging data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the steps below:

1. Click on the Directory tab.
2. Choose the site you want to configure and clickProperties.
   
   
3. In the Site Properties window, select Siemens HiCom-HiPath from the PBX model drop-down list.
4. In the Connection method field select No connection required from the drop-down list.
5. Click on the Save button to apply the settings.