Adding a PBX

TIM Enterprise can be configured to take call records from a single PBX covering just one site or one covering multiple sites. You can also connect to a number of individual PBXs located in different places. PBXs can be added anywhere in your directory. Simply drill-down your directory until you reach the point where you would like to add the collection point and click on New object as below:

Select PBX as the object you would like to add and then press Add as shown below. The name given to the PBX is normally its make and model ID.

The example below shows a single ACM switch serving several sites.

The example below shows a Mitel 3300 on the London site.