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These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
The SMDR data is outputted to a file
Support Files
Alcatel OmniPCX Office.TDT
Alcatel OmniPCX Office.TDS
Alcatel OmniPCX Office OHL.DBS
Required Tasks
Configure the SMDR output
Install Alcatel Office Link Driver
Configure the interface file
Set up a DSN connection
Configure TIM Enterprise
Configuring your SMDR output
 | Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system. |
Follow the instructions below to configure the SMDR output for your Alcatel OmniPCX Office phone system:
Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:
- IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection
The type of metering must be specified when the Office Link driver is installed. The driver can be set to one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.
To set printing options for call metering tickets, follow the steps below:
- Open the Counting function window in the OMC console and select the tab.
- Select the metering type from the drop-down list: Ext. Accounting Activation IP.
- Click to save the settings.
The table below presents a summary of the data output from an Alcatel:
Installing the Alcatel Office Link Driver
If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you need to install the Alcatel Office Link Driver to enable the SMDR output.
For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual or speak to your system maintainer.
Configuring the interface file
Once the OHL driver is installed, the SMDR data will be outputted to a file, called the TicketCollector.xml, located by default in C:\Users\Public\Documents\TicketCollector.xml
Installing NetPBX
If your Alcatel OmniPCX Office has been configured to send SMDR data via a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Enterprise. For setup instructions, click on the link below:
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Alcatel OmniPCX Office from the Data format list and tick the Keep a local backup of data box, as shown below:
- In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
