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Introduction
The Echo call obfuscation plug-in for Google Chrome automatically masks out sensitive parts of phone calls when specific websites/URLs are accessed.
When the plug-in detects that a specific URL is visited, call obfuscation commences; when the user leaves the URL, obfuscation stops.
Whilst it can also be used in custom applications, the plug-in is primarily intended for hiding the card particulars when card payment gateway sites are accessed.
Installation
Search the Google Chrome web store for Echo Obfuscator and follow the installation steps given by your browser:
After installation, the Echo Obfuscator plug-in will be shown in your plug-in bar as shown below:
Upon first use, you must configure the plug-in with the connection details of your TIM Plus or TIM Enterprise installation. These products, in turn, communicate with your Echo call recording system.
Automatic configuration
By default, the plug-in is configured automatically by entering a unique short code that your service provider issues to you. This method means your plug-in will work "out of the box" with no user interaction.
Manual configuration
If you weren't issued with a short code by your service provider, you must configure the plug-in manually in order for it to communicate with your TIM Plus or TIM Enterprise installation. The following fields are required:
TIM Protocol
To add a URL for automatic obfuscation, the user will need to know the IP address of the TIM host machine, a valid username and password and their extension number. Then they just need to add the Target URL as shown below:
Once the target URL is added, Echo's call obfuscation tool automatically masks out sensitive parts of phone calls when users are using nominated web pages.
Assumptions
This guide assumes the following statements are true:
- You have a licensed copy of TIM Plus or TIM Enterprise that includes Echo voice recording
- Your installation is at least version 3.0.0.116
- You have downloaded the Echo Obfuscator tool from Google Chrome