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Introduction
The Call Geography report includes graphical pie charts and a detailed table with complete information about where you make your calls to: local, national, international, mobile, etc.
Each segment is shown as a percentage of the number of calls, and again to show how much of the cost is made up of those types of calls. This quickly enables you to see which calls are costing you the most, and taking up the most call time.
Understanding the Results
The numbers '52001','52002' etc. represent the Account code. The Carrier shows the carrier used to route the call, the Charge band shows the chargeband
applied to the call and the 
shows the total number of calls to that chargeband. This is followed by the Total duration spent on calls to that chargeband and the Total cost of calls to that chargeband.
The web format allows for complete flexibility when viewing this report. All headers are clickable allowing you rearrange the report layout in seconds to sort the calls in ascending or decending order based on the header clicked.
To view details of any filters or selection parameters used in creating this report, simply click on the About this report on the top right of the page.
If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:
