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In order for Echo to collect call audio information, it must be installed on a computer that has an additional network card connected to a mirrored port on a local managed network switch.
The primary network card would have its IP configuration set up so that it is visible on the data LAN. This allows playback of recordings by authorised users, as well as remote control of the Echo server, such as Remote Desktop Connection, if required.
The secondary network card would have its IP configuration set up so that it is visible on the SIP/telephone network. This allows mirrored traffic to be sent to it for the purpose of monitoring and recording by the Echo server.
Echo will happily record SIP calls in a virtualised environment such as VMware® or Microsoft® Hyper-V™.
CPU | Micro deployments (<10 channelsCPU: Intel 9th/10th Gen Core i3, AMD Ryzen 3 Quad-Core 33XX or Intel Xeon equivalent Small deployments (<30 channelsCPU: Intel 9th/10th Gen Hex-Core i5, AMD Ryzen 5 Hex-Core 36XX series or Intel Xeon equivalent Medium deployments (<90 channels)CPU: Intel 9th/10th Gen Octa-Core i7/i9, AMD Ryzen 7 Octa-Core 27XX/37XX or Intel Xeon equivalent Large deployments (<120 channels)CPU: Intel Xeon 16 core equivalent Enterprise deployments (<200 channels)CPU: Intel Xeon 16 core equivalent * Any larger deployments, please contact support for additional specification
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Memory | Micro deployments (<10 channels)RAM: 4GB Small deployments (<30 channels)RAM: 8GB Medium deployments (<90 channels)RAM: 8GB Large deployments (<120 channels)RAM: 16GB Large deployments (<200 channels)RAM: 16GB * Any larger deployments, please contact support for additional specification |
Hard disk | Micro deployments (<10 channels)Storage: 1TB Hard Drive Small deployments (<30 channels)Storage: 1TB Hard Drive Medium deployments (<90 channels)Storage: 2TB Hard Drive Large deployments (<120 channels)Storage: 4TB Hard Drive Large deployments (<200 channels)Storage: 4TB Hard Drive * Any larger deployments, please contact support for additional specification |
Network card | 2x Network Interface Card (SIP Requires Secondary Network Interface) |
Operating system | Micro deployments (<10 channels)OS: Windows 8/8.1/10 64-bit or Windows Server 2012/2016/2019 64-bit Small deployments (<30 channels)OS: Windows 10 64-bit or Windows Server 2012/2016/2019 64-bit Medium deployments (<90 channels)OS Disk /Call Recorder Temp: 128GB SSD Large deployments (<120 channels)OS Disk/Echo Temp: 128GB SSD Enterprise/PRO Grade Large deployments (<200 channels)OS Disk: 128GB SSD Enterprise/PRO Grade Echo Temp Disk 128GB SSD Enterprise/PRO Grade OS: Windows 7/8/8.1/10 64-bit or Windows Server 2008/2012/2016/2019 64-bit
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Audio codecs |