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These instructions should assist in configuring your Nortel BCM to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | IP: The Nortel BCM v3.x CDR information is sent via TCP/IP. The actual installation of TIM Enterprise can be anywhere on the network that the PBX is connected to. |
IP method | TIM Enterprise will connect to the IP address of your Nortel BCM v3.x. |
Configuring your SMDR
Below you will find instructions on how to configure your Panasonic KX-TA/E to output SMDR to TIM Enterprise, you will need to do this from the Panasonic KX-T7130 phone:
- Open your Business Communications Manager Unified Manager.
- Click on .
- Click on .
- On the right-hand side the Summary window will appear. Make sure that the Status is up. If it isn't click on the Status drop-down list and select StatusUp.
- Now on the left-hand side click on and configure the fields as per below:
- On the left-hand side click on and configure the fields as per below:
- Go to programming code 802, and set each of settings as below, after you have set each one press and then to move to the next setting:
- On the back of the phone set it back to .
- On the back of the phone set it back to .
SMDR field | Value |
---|---|
Format | Norstar |
Report Type | All |
Language | English |
Report Filter | All |
SMDR field | Value |
---|---|
Date Format | MM/DD/YY |
Header Format | Line/Station |
DNIS Info | Enabled |
Connection Char | Leave as default |
Clip File Schedule | Leave as default |
Clip File Size | Leave as default |
CDR Disk Space Limit | Leave as default |
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Nortel BCM 3.6:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Nortel BCM 3.6'.
- Left-click on it and select .
- From the Nortel BCM family PBX model from the list. settings tab select your
- In the Establish TCP connection to PBX from the Connection method list. tab select
- In the Host field enter the IP Address of your Nortel BCM.
- In the Port field enter in 4000.
- Leave the Username and Password fields blank.
- In the IP script field select Nortel BCM v3 from the drop-down list.
- Finally, click on the button.
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