Samsung OfficeServ

These instructions should assist in configuring your Samsung OfficeServ to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring your SMDR

Below you will find instructions on how to configure your Samsung OfficeServ to output SMDR to TIM Enterprise, you will need to do use the Samsung Installation Tool:

1. Open and login to the Samsung Installation Tool.
2. On the left-hand side click and expand 5. Features.
3. Click on 5.6 System I/O Options.
4. Click on 5.6.2. LAN Printer. On the right-hand side you will have LAN Printer options. The first column will be SMDR. Below are the options and how they need to be configured:

5. Click on the Save icon at the top to save the settings.
6. On the left-hand side click on 5.6.3. SMDR Options. On the right-hand side you will see the SMDR Options. Below are the options and how they need to be configured:

7. Click on the Save icon at the top to save the settings.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Samsung OfficeServ:

1. Browse to TIM Enterprise as normal and login with your credentials.
2. Click on the Directory tab.
3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Samsung OfficeServ'.
4. Left-click on it and select Properties.
5. From the General settings tab select Samsung OfficeServ from the PBX model list.

6. In the Connection tab select Establish TCP connection to PBX from the Connection method list.
7. In the Host field enter the IP Address of your Samsung OfficeServ.
8. In the Port field enter in 9000.
9. Leave the Username and Password fields blank.
10. In the IP script field select Samsung from the drop-down list.
11. Finally, click on the Save button.